Job Title:

Donor Care Specialist

Reports to:

Development Director

Position Overview:
Join the team at CAIR-Florida, the leading Muslim civil rights and advocacy organization, as our Donor Care Specialist. In this role, you will be responsible for building and maintaining strong relationships with our donors and supporters. You will work closely with our development team to provide exceptional donor care, ensuring that our donors feel valued and appreciated for their support.

The ideal candidate will have excellent communication skills and a passion for building relationships. You should be comfortable working in a fast-paced, dynamic environment and have a strong attention to detail.

This is a full-time, paid position (commensurate with experience) based in Tampa or Sunrise. Remote-friendly. Paid vacations, insurance, and other benefits also! Must be open to travel across Florida for events, meetings, and other community opportunities.

Essential Duties and Responsibilities:
• Provide exceptional donor care, building and maintaining strong relationships with our donors and supporters
• Respond to donor inquiries and requests in a timely and professional manner
• Assist with the development and execution of donor appreciation and stewardship strategies
• Work with the development team to create engaging donor communications and campaigns
• Assist with the management of donor records in the database, ensuring accuracy, and completeness, and confidentiality
• Help plan and execute donor appreciation events and other community engagement opportunities
• Other duties as assigned

Education / Experience:
• Bachelor's degree in a related field (e.g. marketing, communications, development)
• 3+ years of experience in donor care, customer service, or related field
• Excellent written and verbal communication skills
• Strong attention to detail and organizational skills
• Demonstrated integrity handling confidential information and a strong sense of professionalism
• Ability to learn and work with multiple donor management software and systems

Apply for Donor Care Specialist